Many patients want to be vigilant and proactive in choosing a healthcare provider, but are uncertain of where or how they can access credible information. Filtering through the cloud of information is often both tedious and confusing for patients. So, what is the alternative? Whenever patients ask me this question, the best advice I can provide is to verify the provider's practice history and credentials through independent and reliable sources, such as local departments of health websites or hotlines. Examples of questions you should ask or factors you should consider are as follows:
• Has the provider's medical license been suspended or revoked due to negligence or
medical malpractice?
• Has any disciplinary action been taken against the facility or its providers?
• Does the provider practice transparency, i.e., do they provide a forum through which
patients can publicly voice their concerns, opinions, and experience, and interact with
existing and former patients?
• Does the provider have a referral list with a reasonable number of patients? For example, if
the facility claims to perform 30,000 procedures, but can only offer a list with 10 patients,
then you should probably be skeptical and do further research.
• Does the provider focus on criticizing other providers, rather than justifying their value on
the basis of merit and success? If so, this is a propagandistic technique known as
diversion and you should exercise caution when this approach is taken.
Please note that the list I have provided is by no means exhaustive, but it can be used as a starting point or guide. Remember, there are inherent risks involved with any surgery, but these risks can often be mitigated, or in some cases eliminated. As such, you should always exercise due diligence when selecting a provider.
• Has the provider's medical license been suspended or revoked due to negligence or
medical malpractice?
• Has any disciplinary action been taken against the facility or its providers?
• Does the provider practice transparency, i.e., do they provide a forum through which
patients can publicly voice their concerns, opinions, and experience, and interact with
existing and former patients?
• Does the provider have a referral list with a reasonable number of patients? For example, if
the facility claims to perform 30,000 procedures, but can only offer a list with 10 patients,
then you should probably be skeptical and do further research.
• Does the provider focus on criticizing other providers, rather than justifying their value on
the basis of merit and success? If so, this is a propagandistic technique known as
diversion and you should exercise caution when this approach is taken.
Please note that the list I have provided is by no means exhaustive, but it can be used as a starting point or guide. Remember, there are inherent risks involved with any surgery, but these risks can often be mitigated, or in some cases eliminated. As such, you should always exercise due diligence when selecting a provider.





