You have all read my posts regarding the LSI's culture and the standards that we aim, not only to meet, but exceed. Being our prospective, current, and former patients,you have been instrumental in helping us to achieve our primary goal of providing superior patient care by constantly providing feedback. Undoubtedly, I feel a great sense of pride when our patients confirm that we are achieving our goal.
I have always encouraged my staff to treat everyone who walks through our doors like family and I am proud to see that this is not merely a concept, but the reality. So, please keep the feedback coming, and to all my staff - thank you! Please see the letter below that I received from Mr. Carl Beasley.
Bill,
I just wanted to give you an update and, more importantly, thank you and everyone I worked with at LSI.
As you know, I didn't receive treatment at LSI. That speaks volumes of the professional Doctors, Nurses and Staff at LSI. After a new MRI of my lumbar, Dr. Scott and I reviewed the scan and went over the planned procedure. During our long discussion, Dr. Scott recommended a second opinion. What happened next is a testament to the LSI Mind Set.
Jackie scheduled an appointment for me with an orthopedic surgeon (not on the staff of LSI) for that same afternoon. Cindy drove me to the appointment, stayed during the consult and returned me to my hotel. Dr Gordon Holen was an excellent referral choice and reflects very well those with which LSI associates. I elected to have "minimal invasive"
surgery with Dr. Holen.
Although I spent an evening in the hospital for observation, I walked out the next morning and, if not for the minor pain drug, would have driven to my hotel. I'm recovering very well and can't believe I had "spine surgery" just Even with the change of Doctor and type of treatment, My LSI experience lasted 6 days instead of 5. Amazing. 11 days ago. No pain meds, walking a mile a day, well on my way to getting my life back.
To those believing that medical treatment today is centered on monetary
reward, LSI didn't charge me 1 cent. Nothing. Honest caring in the
Best Interest of their Patient. What a concept. Truly a Model to be
emulated. Please relay my story to those in need.
Bottom line. Although I would rather have experienced LSI treatment, I
did receive the Best Treatment for me. Thank you Dr. Scott, Cindy,
Kelly, Jackie.
Well Done Team LSI.
Warm regards,
Carl T. Beasley
I have always encouraged my staff to treat everyone who walks through our doors like family and I am proud to see that this is not merely a concept, but the reality. So, please keep the feedback coming, and to all my staff - thank you! Please see the letter below that I received from Mr. Carl Beasley.
Bill,
I just wanted to give you an update and, more importantly, thank you and everyone I worked with at LSI.
As you know, I didn't receive treatment at LSI. That speaks volumes of the professional Doctors, Nurses and Staff at LSI. After a new MRI of my lumbar, Dr. Scott and I reviewed the scan and went over the planned procedure. During our long discussion, Dr. Scott recommended a second opinion. What happened next is a testament to the LSI Mind Set.
Jackie scheduled an appointment for me with an orthopedic surgeon (not on the staff of LSI) for that same afternoon. Cindy drove me to the appointment, stayed during the consult and returned me to my hotel. Dr Gordon Holen was an excellent referral choice and reflects very well those with which LSI associates. I elected to have "minimal invasive"
surgery with Dr. Holen.
Although I spent an evening in the hospital for observation, I walked out the next morning and, if not for the minor pain drug, would have driven to my hotel. I'm recovering very well and can't believe I had "spine surgery" just Even with the change of Doctor and type of treatment, My LSI experience lasted 6 days instead of 5. Amazing. 11 days ago. No pain meds, walking a mile a day, well on my way to getting my life back.
To those believing that medical treatment today is centered on monetary
reward, LSI didn't charge me 1 cent. Nothing. Honest caring in the
Best Interest of their Patient. What a concept. Truly a Model to be
emulated. Please relay my story to those in need.
Bottom line. Although I would rather have experienced LSI treatment, I
did receive the Best Treatment for me. Thank you Dr. Scott, Cindy,
Kelly, Jackie.
Well Done Team LSI.
Warm regards,
Carl T. Beasley
Leave a comment